Arizona's workers' compensation system is a no-fault one: medical care and wage-replacement benefits are generally available regardless of who was at fault for the accident, in exchange for the claim replacing a lawsuit against your employer.
A claim opens with a Worker's and Physician's Report of Injury (the ICA's Form 407), which can be filled out at a doctor's office or filed directly with the Commission. The ICA's own published guidance is to report the injury and file within one year of the accident, or of when the injury becomes apparent — report it to your employer as soon as you can regardless, since that report is what starts the claim moving.
Once notice reaches the insurance carrier, the carrier reviews the claim and responds. If a claim is denied, the ICA hearing process is the route to challenge that.
Under ICA rules, an employer can direct an injured worker to a doctor of the employer's choosing for the first visit. After that one visit, the worker is generally free to choose their own treating physician — the main exception is a self-insured employer with its own contracted medical providers on file with the ICA, where care stays with those contracted doctors.
Once you've settled on a treating physician, ICA rules require approval from that doctor, the carrier or the Commission to switch again. If you'd like to be treated at Mountain View Pain Center and that approval is already in place, we can take on the claim from there.
Bring your claim number and the insurance carrier's name if you have them, a photo ID, the Worker's and Physician's Report of Injury form if one has already been started, and a plain note of what your job normally asks of you physically — lifting, standing, driving — since that shapes both the exam and any work-status note afterward.
If you don't have the claim details yet, come in anyway. We verify what we can before your visit and help sort out the rest with you and the carrier.
Workers' compensation and federal workers' compensation claims are billed directly to the claim at every Mountain View Pain Center clinic in Arizona, across Pain Management, Physical Therapy, Chiropractic and Acupuncture. You are not billed out of pocket, and no referral is needed to be seen.
Same-week appointments are typically available. If your injury also involves a car accident, the billing route (auto med-pay, health insurance or a lien) is worked out separately from the work-comp side, and we'll help sort out which applies.
The Industrial Commission of Arizona's own guidance is to report and file within one year of the injury, or from when it becomes apparent. Report it to your employer as soon as you can either way — that report is what opens the claim.
Under ICA rules, your employer can direct you to a doctor of their choosing for your first visit. After that one visit, you're generally free to choose your own physician, unless your employer is self-insured with its own contracted providers.
Once you've settled on a treating physician, ICA rules require your current doctor's, the carrier's or the Commission's approval to switch. We can accept a work-comp claim at that point if that approval is in place.
Your claim number and the insurance carrier's name if you have them, a photo ID, the Worker's and Physician's Report of Injury form if one was started, and a note of what your job normally requires physically. If you don't have the claim details yet, come anyway.
No. Care is billed to the workers' compensation claim, not to you.
No referral is needed to be seen for a work injury at any of our Arizona clinics.
All of them — Pain Management, Physical Therapy, Chiropractic and Acupuncture — at every Mountain View Pain Center clinic in Arizona.
Same-week appointments are typically available.
See also our general workers' compensation billing page for both states.
