A work injury is not billed like a health-plan visit. It is billed to a claim, which has an adjuster, a claim number, an employer on one side of it and a set of reporting requirements that do not exist in ordinary care. Getting that wrong at the start is what turns a straightforward injury into months of paperwork, and it is much easier to do correctly on day one than to reconstruct later.
Workers’ compensation and federal workers’ compensation are handled in house at every clinic in Colorado and Arizona, and for every service line: Pain Management, Physical Therapy, Chiropractic and Acupuncture. Our Colorado payer grid also carries Pinnacol, Travelers and the US Department of Labor by name.
Care is billed to the claim rather than to you. Tell us it happened at work when you call, or when you request an appointment online, and bring whatever you have: the claim number, the adjuster’s name, the employer’s report. If you do not have any of it yet, come anyway and our team will work it out with you.
Report it, then be seen. An injury that was never reported to the employer is the hardest kind of claim to open afterwards. If it has not been reported yet, that is the first call to make, and it does not have to delay being examined.
Authorization by body part. Work claims are authorized for the injury that was accepted, which means care for a different body part can be denied even when the same appointment covers both. Our team keeps the documentation aligned to what the claim covers, so the denial does not arrive three months later.
Federal claims run differently. A US Department of Labor claim uses its own forms, its own authorization route and its own fee schedule rather than the state system. It is on our Colorado payer list by name and is handled in house.
Write down what you can still do. Work restrictions are part of the care, not an afterthought. What you can lift, how long you can stand, whether you can drive: those are clinical findings, they belong in the notes, and they are what an employer acts on.
Bring your insurance card and a photo ID, any imaging you already have with the report that goes with it, and a list of what you take. If a car accident is involved, bring your claim number and your adjuster’s name.
We verify your benefits before your first visit rather than after it. Call with your card in hand and our team will read your plan back to you: whether a referral is on file, what your deductible has left to run, what a visit is likely to cost and whether anything needs prior authorization. Request an appointment online at any hour and we will call you back to do the same.
Colorado (16 clinics) — Academy in Colorado Springs, Arapahoe, Central Park, Downtown Denver, Greeley, Harmony in Fort Collins, Highlands Ranch, Interquest in north Colorado Springs, Lafayette, Lakewood, Lone Tree, Lowry, Northglenn, Southlands, Tenderfoot in south Colorado Springs, Wadsworth.
Arizona (6 clinics) — Chandler, Deer Valley, Dunlap in north Phoenix, Mesa, Peoria, Westgate in Glendale.
Each clinic page lists the address, the hours and what a first visit involves. The full payer list for both states is on the insurance page.
Yes, in house at every Mountain View Pain Center clinic in Colorado and Arizona, and for every service line rather than a limited panel of them.
Not to be seen here. The claim itself may require the care to be authorized, which is different from a referral, and our team handles that side of it.
Your claim number and the adjuster’s name if you have them, the employer’s injury report if one was filed, a photo ID and any imaging you already have. If you do not have the claim details yet, come anyway.
Care for an accepted claim is billed to the claim rather than to you. Where a claim has not been accepted yet, our team will tell you where things stand rather than letting a statement be the first news.
Yes. Federal claims run on their own forms and fee schedule rather than the state system, and the US Department of Labor is on our Colorado payer list by name.
Both are handled in house for work claims, along with Pain Management and Acupuncture. What the claim authorizes is a separate question and depends on the accepted injury.
Say so. Claims are authorized by body part, so care for an unaccepted part can be denied even in the same appointment. It is better handled in advance than discovered on a denial months later.
Restrictions come out of the examination and belong in the notes. What you can lift, how long you can stand and whether you can drive are clinical findings, and they are what an employer acts on.
Day or night, seven days a week — and we’ll text you back to get you scheduled. No referral is needed, and our goal is to see you within the same week. Colorado scheduling runs through one number for every Colorado clinic: (720) 749-5599.
