Blue Cross Blue Shield is not a single company. It is an association of independent local plans, and the plan that issued your card is the one that decides your benefits. In Colorado that is usually Anthem, which is on our Colorado payer list by name alongside Blue Cross Blue Shield. In Arizona the local plan is AZ Blue, which appears on our Arizona list.
This matters because of how a card from somewhere else is handled. A Blue plan issued in another state is processed through an arrangement between plans rather than by your local one, which is routine, and it is also the single most common reason a Blue claim takes longer than a commercial claim from another carrier. Telling our team the three letters at the front of your member ID when you call lets them work out which plan is really on the other end.
Our clinics bill these plans directly in both states. What your own plan covers is checked before you are seen: call with your card, or request an appointment online, and our team will tell you whether Chiropractic, Physical Therapy, Acupuncture or Pain Management is covered under it and what the visit is likely to cost.
The three-letter prefix. The characters at the start of your member ID identify the plan that issued the card. Reading it out when you call is the fastest way for our team to route the benefit check to the right place, particularly if you moved states or your employer is headquartered elsewhere.
Referrals. We do not require one for any service line. Some Blue HMO products do want a primary care referral on file for a specialist claim to pay, and PPO products generally do not.
Visit limits. Chiropractic and Physical Therapy benefits on Blue plans commonly carry an annual visit cap, and it is counted across every provider you have seen this year, not only ours. We look the number up before your care plan is built.
Prior authorization. Expect it for interventional procedures and advanced imaging. Our team submits and tracks it, and tells you what is outstanding.
Bring your insurance card and a photo ID, any imaging you already have with the report that goes with it, and a list of what you take. If a car accident is involved, bring your claim number and your adjuster’s name.
We verify your benefits before your first visit rather than after it. Call with your card in hand and our team will read your plan back to you: whether a referral is on file, what your deductible has left to run, what a visit is likely to cost and whether anything needs prior authorization. Request an appointment online at any hour and we will call you back to do the same.
Colorado (16 clinics) — Academy in Colorado Springs, Arapahoe, Central Park, Downtown Denver, Greeley, Harmony in Fort Collins, Highlands Ranch, Interquest in north Colorado Springs, Lafayette, Lakewood, Lone Tree, Lowry, Northglenn, Southlands, Tenderfoot in south Colorado Springs, Wadsworth.
Arizona (6 clinics) — Chandler, Deer Valley, Dunlap in north Phoenix, Mesa, Peoria, Westgate in Glendale.
Each clinic page lists the address, the hours and what a first visit involves. The full payer list for both states is on the insurance page.
Yes. Anthem is on the accepted payer list for our Colorado clinics, alongside Blue Cross Blue Shield. Our team verifies what your particular plan covers before your first visit.
Yes, in both states. Blue Cross Blue Shield is on our Colorado payer list and on our Arizona list, where AZ Blue is the local plan.
Our Colorado clinics bill Anthem directly and Chiropractic is offered at every one of them. Whether your plan carries chiropractic benefits, and how many visits a year, is set by the plan, so we check before you are seen.
Yes. Out-of-state Blue plans are handled through an arrangement between the local and issuing plans. Read us the three letters at the start of your member ID and our team will check your benefits against the right plan.
It is the Blue plan for Arizona and it appears on our Arizona payer list. If your Arizona card carries a Blue logo, that is most likely the plan behind it.
Not from us. Some Blue HMO products want one from your primary care physician for the claim to pay. Our team checks which kind your plan is when they verify benefits.
It is plan-specific and commonly capped for the calendar year across all providers, so visits used elsewhere count against the same total. We look the number up in advance.
It depends on your deductible, your copay and what has been used this year. Call with your card and our team will give you the number before the visit rather than after it.
Day or night, seven days a week — and we’ll text you back to get you scheduled. No referral is needed, and our goal is to see you within the same week. Colorado scheduling runs through one number for every Colorado clinic: (720) 749-5599.
